Privacy Policy
Effective Date: 6/11/2025
The Paw Palace Inc., doing business as Paw Palace Puppies (“we,” “our,” or “us”), is committed to protecting and respecting your privacy. This Privacy Policy and our Conditions of Use outline the basis on which any personal data we collect from you, or that you provide to us, will be processed.
Information We May Collect From You
We may collect and process the following data:
Information you provide by filling in forms on our Site, including when registering to use our Site, subscribing to our service, posting content, or requesting services.
Details from participation in promotions or surveys.
Records of correspondence if you contact us.
Transaction details and fulfillment of orders.
Visit details such as traffic data, location data, and communication data.
IP Addresses and Cookies
We may collect technical data, such as your IP address, browser type, and operating system, for system administration. This data is statistical and does not identify any individual.
Our Site uses cookies to enhance your browsing experience. For more information, see our Cookie Policy.
Where We Store Your Data
Your data may be transferred, stored, and processed outside of your country of residence. By providing us with your personal information, you agree to this transfer. While we implement appropriate technical and organizational measures to secure your data, transmission over the internet is not completely secure.
Uses of Your Information
We use your information to:
Present our content effectively.
Provide you with requested products, services, or updates.
Fulfill contractual obligations.
Enable participation in interactive features.
Notify you about service changes.
Disclosure of Your Information
We do not share personal or mobile information with third parties for marketing or promotional purposes, under any circumstances, even with your consent.
We do not transfer or share your personal data with any external organizations unless required for essential business operations, such as:
Internal business functions handled by employees or service providers under strict agreements.
Legal compliance, such as responding to court orders or government requests.
Fraud prevention and security enforcement.
We do not sell or disclose your information to external parties, including in the case of business sales or mergers.
SMS Communications & Data Protection
If you opt into SMS communications:
Message frequency varies, typically up to 4 messages per month.
Types of messages may include order updates, important service information.
Message and data rates may apply depending on your mobile carrier.
You may opt out of receiving SMS messages at any time by replying STOP or CANCEL. For assistance, reply HELP.
We implement strict technical and organizational safeguards to prevent unauthorized access, sharing, or misuse of SMS-related personal information.
Access to Information (UK Only)
If applicable under UK Data Protection Law, you may request access to your personal data. A small fee may apply.
Changes to This Privacy Policy
We may update this policy periodically. Please review it whenever you visit our Site.
Contact
For questions about this Privacy Policy or your data, please contact us via the information listed on our Site.
Terms & Conditions – SMS Notifications
By registering for SMS notifications from The Paw Palace Inc., doing business as Paw Palace Puppies, you agree to receive recurring automated text messages for the following purposes:
Order confirmations and updates
Customer service communications
Promotions or special offers (optional opt-in)
Message frequency may vary, up to 4 messages per month. Message and data rates may apply depending on your mobile carrier.
To opt out, text STOP to any message.
For help, text HELP or contact our customer service team via the contact info on our website.
We do not share, sell, or transfer your mobile or personal data for marketing purposes or with external organizations.